At Accessory Giant, customer satisfaction is our top priority. We’ve made our shipping, returns, and exchange policies as simple and transparent as possible.
Shipping Policy:
- Free Shipping: We offer free shipping on all orders across Pakistan.
- Delivery Time: Our standard delivery time is 2-4 business days depending on your location.
- Cash on Delivery (COD): Pay for your items when they are delivered to your doorstep—no upfront payment is needed.
Returns and Exchanges:
- 15-Day Refund Policy: If you’re not satisfied with your purchase, you can return your item within 15 days of delivery for a full refund. The item must be unused and in its original packaging.
- 48-Hour Return Process: Once we receive your returned product, we’ll process your refund within 48 hours.
- Exchanges: If you’d like to exchange an item for a different product, simply contact our support team. We’ll help arrange an exchange or replacement.
How to Start a Return?
- Email us at accessorygiant000@gmail.com with your order number and reason for return.
- Pack the item securely in its original packaging.
We’ll arrange for a courier to pick up the item, or you can drop it off at your nearest location. - For any further queries, feel free to contact our support team—we’re always here to help!
